• Terms and information
• General information about resin products
• Privacy policy
• Contact

Terms and information

For clarity, in the text below we refer to the consumer as “you”, the operator of Pyttipynt as “we” and https://www.pyttipynt.se/ as “website”.

These terms and conditions are for your safety as a consumer and should be read before making a purchase on the website. Purchases made on the website bind you to these terms.

Pyttipynt cannot be held responsible for external circumstances beyond our control. We follow the Swedish Distance Selling and Home Sales Act (2005:59).

How do I order?
Shopping with us is easy. Click on “Buy” which is next to each product and the product ends up in the shopping cart. When you click on the shopping cart you can then choose the shipping method and then proceed to payment. The last step is to complete the purchase. If you have placed your order via the website, the purchase is confirmed when you receive an order confirmation by email. You will receive your confirmation no later than 24 hours after receiving the order. Orders on Fridays, holiday evenings and public holidays will be confirmed no later than 6 p.m. first on the following weekday.

Prices
All prices on the website are in Swedish kronor. As a small sole trader, we do not list VAT separately. If you have any questions about VAT or customs duties, please contact the Swedish Customs Administration for more information.

Shipping costs may apply.

We do not have a minimum order value or a minimum number of products for an order. So that you as a consumer can freely choose from our range. We reserve the right to possible price adjustments, stock changes and obvious typos and printing errors on the website.

Delivery time
As the items are generally handmade, the delivery time can vary greatly. However, we will keep you informed during the process and give approximate information about the delivery time.

Delivery and shipping
We mainly use Postnord as they cover the whole of Sweden and are the fastest even in rural areas.

Mainland Sweden: Shipping from SEK 58. The exact shipping cost will be displayed during the order process.

Outside Sweden: Contact us for more information about what applies to you.

Uncollected package/Returns
Did you not have time to collect your package or book home delivery of your package to be returned to us? We then have the right to charge you for the shipping costs. If you want us to re-ship your package, we will do so for a flat shipping fee. Contact us to find out the exact shipping costs.

We do not refund shipping costs and shipping surcharges or additional services such as express handling or assembly.

Individually made pieces that contain, for example, names or personal lettering are generally excluded from exchange or return.

General information about resin products

• Air bubbles cannot always be avoided; they arise during the drying process and are part of the handmade product.
• The hardening process causes the resin to contract. When working with glitter, it can happen that the glitter pulls into the middle and obscures data, images or names a lite bit.
• Sometimes bubbles form under the writing, over which I have no influence and are therefore part of the handwork.
• Slight sanding marks may appear on the edge.
• Slight streaks can sometimes appear during the curing process.
• When the resin is poured over, it can develop freely and does not always flow evenly. This means that the resin may not reach all areas and may form a hollow or uneven surface in some places.

In short, these are hand-made, unique pieces that can include small flaws.

The above-mentioned defects are part of the product and cannot be exchanged.

Privacy policy

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites (e.g. Instagram, Facebook, etc.) behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

For users that register as customer on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Some data (e.g. order information) we are obliged to keep for administrative, legal, or security purposes.

What rights you have over your data

If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information only with third parties who help us provide our orders and store services to you; for example Postnord, WordPress and WooCommerce.

Contact

For further questions, please contact us at info@pyttipynt.se.